|
|
ITS System Service Advisory
January 27, 2012
The Information Technology Department will be applying security patches to certain servers on Friday January 27th at 10pm until Saturday January 28th at 1am.
During that time period, the following systems will not be available:
- Spirit Online
- spc-faculty WiFi
- CIS Department Server
- ReAct Online Password Reset Tool
Thank you for your cooperation.
August 19, 2011
If you have not yet used Gmail for your Saint Peter’s email, the ITS department will be moving your account on Monday, August 22nd. Once your account is moved you will no longer be able to use Outlook Web Access (OWA). To check your email, you will have to go to http://www.gmail.com and login with your email address (such as jsmith@spc.edu) and your password.
ITS was able to successfully move our website and all associated folders and databases off of our old SAN onto our new one. We were able to accomplish this in the maintenance window announced yesterday (10:00 - 11:00 pm).
Starting on August 22, all new emails will arrive at your Gmail Account. However, it may take a few days to migrate all of your old emails to your new account. If, by Monday, August 29th, you are missing emails, please contact the Help Desk at helpdesk@spc.edu
Before you can use Gmail for the first time, you will need to reset your Saint Peter’s College password. To do this, go to https://reset.spc.edu . Please make sure to read and follow the instructions carefully. For more detailed information on how to reset your password, please go to the "Quick Links" section of the Saint Peter’s Home Page and click “Password Resets” or just click http://www.spc.edu/pages/3700.asp
March 1, 2010
Pharos card-swiping system is now in effect at the following locations:
- Loyola Lab 12
- Loyola Lab 13
- Loyola Lab 14
- Library Public computers
- McDermott Kiosk area
- D333
- CALL Center Computer Lab
This will mean that everyone that wants to print to these locations, will need to swipe their own OneCard IDs at the terminal next to the printers at these locations, select their printjob and click on print.
Instructional flyers are posted by the printers at these locations. Click here for the online copy.
February 2, 2010
Modification to Computer Login Procedures
Saint Peter’s College’s ITS Department has recently undergone an audit by Grant Thornton LLP. The audit reviewed current ITS procedures as they relate to safe computing and implementation of “best practices”.
The findings suggested that Information Technology Services tighten its procedures as follow:
1. Require users to re-log in if the computer is inactive for a period of time.
2. Enforce compliance with College Computer Policies and Procedures by requiring users to confirm that they have read such polices.
As such, the College has agreed to implement the following changes as of February 16, 2010.
1. If a computer is inactive for ½ hour, user will be required to login again.
2. After logging into the computer, the user will be required to confirm that they have read and will comply with the College’s computer policies.
We are committed to maintaining a safe and secure computing environment that will protect College data. Let us know if you have questions or concerns and we thank you in advance for your support of this initiative.
Administrative Systems:
- Datatel/SPIRIT: Available
- SPIRIT Online: Available
- ImageNow: Available
- Raiser's Edge: Available
Network Services:
- Campus Network: Available
- Email: Available
- Blackberry Services: Available
- Internet Access: Available
Wireless:
- In progress of upgrading certain areas from PA1587 to SPC-WiFi2
- Known connectivity issues for Vista users to the SPC-WiFi2 network. Workaround that works is making sure your computer is fully up-to-date with all the available windows updates, most especially Service Pack 2 (SP2). Please stop by Loyola Hall lower-level for instructions on how to install it. Make sure to plug your laptop to the power-adapter & use a network cable (not provided but available at the bookstore for purchase).
Please note:
During heavy influx of users registering for wireless, such as the start of the Fall Semester, we will provide wireless registration setup in key locations (Jazzman's Cafe or Roy Irving Theater) at specific times only. We are prioritizing first all users with account problems. Signs will be posted around campus for the specifics.
Telecommunication Services: Available
Instructional Technology: Blackboard available unless noted above
User-Support Services:
- Password resets can be done at the following locations (must show a SPC OneCard ID)
- Loyola Hall - Ground level
- Henneberry Hall - 104G
- CALL Center - See Mike Doody
- Englewood Cliffs Campus - See Martin Rathke at the bookstore
- Windows updates are currently being downloaded and installed on campus computers. This is marked by a yellow shield on the lower-right hand of the screen. Please do not shut down your computer or abort the process. This essential process may cause your computer to run slower than expected. Please let it run in the background and allow it to restart to complete the process. Depening on the updates, the process may repeat a couple of times until it is done. Please be patient. These updates are for your computer's safety & to enhance your computer's feature.
Last updated: January 27, 2012
|
